I’m a Senior UX/UI Designer looking for new opportunities. I’m passionate about understanding people’s needs and creating meaningful experiences that help them succeed.
Based in Minneapolis-St. Paul, previously at Optum
My journey
As a generalist with a get-it-done mindset, I’ve done a lot of everything.
I started my career as a graphic designer before moving into web design, and I’ve spent the last 14 years in healthcare. What’s kept me here is that helping people is the most fulfilling part of my work—and I’ve loved designing experiences that actually make a difference in people’s daily lives. Along the way, I’ve led end-to-end UX projects from discovery to launch, working closely with product and engineering. From dashboards for executives to appointment scheduling tools, patient portals, and provider apps, I really enjoy turning complex problems into simple, intuitive experiences.
collaborative • problem solver • specialized in healthcare • analytical + creative • artist
Work
Projects I’ve led or shaped—each solving real challenges through teamwork and a user centered approach.
Patient portal—a unified health experience
Call out a feature, benefit, or value of your site, then link to a page where people can learn more about it.
Coming soon
Patient portal—medication adherence
Call out a feature, benefit, or value of your site, then link to a page where people can learn more about it.
Coming soon
Coming soon
Design principles
Everything’s connected
I approach design holistically, thinking about how each touchpoint connects and contributes to the greater experience, beyond just the screen.
Better together
I design with everyone in mind—teammates, stakeholders, and users. The earlier we collaborate and align, the stronger and more inclusive the experience becomes.
Stay curious
Staying curious helps me stay empathetic—I ask questions to understand people’s perspectives and create designs that truly make sense for them.
Simplify
For me, ‘less is more’ means keeping things simple—focusing on what matters so users can get what they need, fast and easy without any noise.
Recommendations
What it’s like to work together—from the people who’ve been in the trenches with me.
Fred Le Bail
Design leader
“Michelle is a talented Senior UX/CX Designer, paired with strong analytical skills and she balances seamlessly creative speed with attention to details. I really appreciated working with Michelle and observed how she consistently exceeded expectations, particularly in her ability to create quickly and efficiently many great designs that would contribute to the development of superior consumer digital experiences. Her ability to clearly communicate complex information and collaborate effectively with other team members is invaluable. I highly recommend Michelle for any role where her creative skills, strong work ethic, and collaborative spirit will be an asset.”
Lonna Peterson
Senior Product Manager
“Michelle is a true patient advocate and problem-solver, making complex interactions easy and seamless. Her ability to design fast and effective prototypes, including variations with pros and cons, is truly impressive. Michelle's adaptable collaboration style blends well with the whole team, from leadership to engineering and everyone in-between.We worked in a highly matrixed and cross-functional organization where team building, communication, and conflict resolution were mandatory, not just nice-to-have. Michelle excelled in this environment, contributing significantly to our project's success.Best of all, Michelle is fun to work with. I would love to work with Michelle again, and I am confident you will love her too.”
Saida Hussain
Senior UX Researcher
“I had the pleasure of working closely with Michelle at Optum where I served as a ux researcher and Michelle led design efforts. She brought not only a strong design vision and deep empathy for users, but also an exceptional level of organization that helped keep our workstreams focused and efficient.Michelle was a fantastic collaborator. She is always open to feedback, proactive in problem-solving, and always bringing a thoughtful presence to the team. I’d jump at the chance to work together again and highly recommend her to any team looking for a UX designer who truly puts users first.”
Thanks for taking a look—let’s connect!
about
about
I’m a Senior UX/UI Designer looking for new opportunities. I’m passionate about understanding people’s needs and creating meaningful experiences that help them a.
Based in Minneapolis-St. Paul, previously at Optum
My journey
As a generalist with a get-it-done mindset, I’ve done a lot of everything.
I started my career as a graphic designer before moving into web design, and I’ve spent the last 14 years in healthcare. What’s kept me here is that helping people is the most fulfilling part of my work—and I’ve loved designing experiences that actually make a difference in people’s daily lives. Along the way, I’ve led end-to-end UX projects from discovery to launch, working closely with product and engineering. From dashboards for executives to appointment scheduling tools, patient portals, and provider apps, I really enjoy turning complex problems into simple, intuitive experiences.
Work
Projects I’ve led or shaped—each solving real challenges through teamwork and a user centered approach.
Patient portal—a unified health experience
Call out a feature, benefit, or value of your site, then link to a page where people can learn more about it.
Coming soon
Patient portal—medication adherence
Call out a feature, benefit, or value of your site, then link to a page where people can learn more about it.
Coming soon
Project home—post-acute care
Call out a feature, benefit, or value of your site, then link to a page where people can learn more about it.
Coming soon
Design principles
Everything’s connected
I approach design holistically, thinking about how each touchpoint connects and contributes to the greater experience, beyond just the screen.
Better together
I design with everyone in mind—teammates, stakeholders, and users. The earlier we collaborate and align, the stronger and more inclusive the experience becomes.
Stay curious
Staying curious helps me stay empathetic—I ask questions to understand people’s perspectives and create designs that truly make sense for them.
Simplify
For me, ‘less is more’ means keeping things simple—focusing on what matters so users can get what they need, fast and easy without any noise.
Recommendations
What it’s like to work together—from the people who’ve been in the trenches with me.
Fred Le Bail
Design leader
“Michelle is a talented Senior UX/CX Designer, paired with strong analytical skills and she balances seamlessly creative speed with attention to details. I really appreciated working with Michelle and observed how she consistently exceeded¯expectations, particularly in her ability to create quickly and efficiently many great designs that would contribute to the development of superior consumer digital experiences. Her ability to clearly communicate complex information and collaborate effectively with other team members is invaluable. I highly recommend Michelle for any role where her creative skills, strong work ethic, and collaborative spirit will be an asset.”
Lonna Peterson
Senior Product Manager
“Michelle is a true patient advocate and problem-solver, making complex interactions easy and seamless. Her ability to design fast and effective prototypes, including variations with pros and cons, is truly impressive. Michelle's adaptable collaboration style blends well with the whole team, from leadership to engineering and everyone in-between.We worked in a highly matrixed and cross-functional organization where team building, communication, and conflict resolution were mandatory, not just nice-to-have. Michelle excelled in this environment, contributing significantly to our project's success.Best of all, Michelle is fun to work with. I would love to work with Michelle again, and I am confident you will love her too.”
Saida Hussain
Senior UX Researcher
“I had the pleasure of working closely with Michelle at Optum where I served as a ux researcher and Michelle led design efforts. She brought not only a strong design vision and deep empathy for users, but also an exceptional level of organization that helped keep our workstreams focused and efficient.Michelle was a fantastic collaborator. She is always open to feedback, proactive in problem-solving, and always bringing a thoughtful presence to the team. I’d jump at the chance to work together again and highly recommend her to any team looking for a UX designer who truly puts users first.”
Thanks for taking a look—let’s connect!
I’m a Senior UX/UI Designer looking for new opportunities.
I’m passionate about understanding people’s needs and creating meaningful experiences that help them succeed.
Based in Minneapolis-St. Paul, previously at Optum
Work
Projects I’ve led or shaped—each solving real challenges through teamwork and a user centered approach.
Coming soon
Coming soon
Coming soon
Design principles
Everything’s connected
I approach design holistically, thinking about how each touchpoint connects and contributes to the greater experience, beyond just the screen.
Better together
I design with everyone in mind—teammates, stakeholders, and users. The earlier we collaborate and align, the stronger and more inclusive the experience becomes.
Stay curious
Staying curious helps me stay empathetic—I ask questions to understand people’s perspectives and create designs that truly make sense for them.
Simplify
For me, ‘less is more’ means keeping things simple—focusing on what matters so users can get what they need, fast and easy without any noise.
Recommendations
What it’s like to work together—from the people who’ve been in the trenches with me.
Fred Le Bail
Design leader
“Michelle is a talented Senior UX/CX Designer, paired with strong analytical skills and she balances seamlessly creative speed with attention to details. I really appreciated working with Michelle and observed how she consistently exceeded expectations, particularly in her ability to create quickly and efficiently many great designs that would contribute to the development of superior consumer digital experiences. Her ability to clearly communicate complex information and collaborate effectively with other team members is invaluable. I highly recommend Michelle for any role where her creative skills, strong work ethic, and collaborative spirit will be an asset.”
Lonna Peterson
Senior Product Manager
“Michelle is a true patient advocate and problem-solver, making complex interactions easy and seamless. Her ability to design fast and effective prototypes, including variations with pros and cons, is truly impressive. Michelle's adaptable collaboration style blends well with the whole team, from leadership to engineering and everyone in-between.We worked in a highly matrixed and cross-functional organization where team building, communication, and conflict resolution were mandatory, not just nice-to-have. Michelle excelled in this environment, contributing significantly to our project's success.Best of all, Michelle is fun to work with. I would love to work with Michelle again, and I am confident you will love her too.”
Saida Hussain
Senior UX Researcher
“I had the pleasure of working closely with Michelle at Optum where I served as a ux researcher and Michelle led design efforts. She brought not only a strong design vision and deep empathy for users, but also an exceptional level of organization that helped keep our workstreams focused and efficient.Michelle was a fantastic collaborator. She is always open to feedback, proactive in problem-solving, and always bringing a thoughtful presence to the team. I’d jump at the chance to work together again and highly recommend her to any team looking for a UX designer who truly puts users first.”
Thanks for taking a look—let’s connect!
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